The Nest Dining in The Sky is open from Thursday to Saturday, from 4PM to 10PM. Dining is strictly by reservation. You may reach The Nest Dining in the Sky through the following channels to know more: (viber) 0917 804 3257 thenest@viverehotel.com.ph

Concierge

General Qualification Requirements:

Education

  • College level or Graduate of Hotel & Restaurant Management or its equivalent

Experience & Training

  • With Professional Driver’s License and with excellent driving skills. With at least 3 years of driving experience. 
  • Ability to drive and operate manual and automatic transmission vehicles.
  • With relevant customer service experience in a hotel industry.

Knowledge, Skills & Attitude

  • Welcome customers upon entrance and confirm reservations.
  • Escorting guests to their rooms, explaining the room facilities.
  • Deliver luggage, messages, faxes, packages to guests and to undertake various other requests in order to ensure their comfort
  • Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
  • Assist with keeping lobby area clean and orderly
  • Ensure that luggage has been stored safely according to prescribed procedures
  • Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
  • Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
  • Arrange excursions, transportation etc. upon request from hotel residents.
  • Answer the phone and make reservations, take and distribute messages or/and redirect calls.
  • Proficiency in English; multilingual is strongly preferred
  • Excellent communication skills
  • Provide gracious, attentive, and friendly service.
  • Polite and confident with a great deal of patience
  • Ability in multitasking and time-management

Please fill-up all the fields before sending you Application.